Prestige's Guarantee:
Once you are satisfied with your new window covering and the
way it is installed in your home, Prestige
Window Fashions guarantees your order will be
free from defects due to faulty workmanship or
materials for as long as the original purchaser
owns the product, provided that the product was
installed properly and in accordance with the
installation instructions. The warranty is
extended to the original purchaser only, in the
original windows for which it was intended in
residential properties only.
Our Obligation To You:
For claims covered by the guarantee, Prestige Window
Fashions will replace or repair any product, with like or
similar parts, found to be defective as a result of faulty
workmanship or materials, and excludes shipping costs, trip
charges and labor costs for measuring and installation.
Guarantee Limits:
This guarantee does not apply to any Prestige Blinds or
parts thereof which fail due to accident, alterations, improper
use, abuse, neglect, normal wear, nor color fading due to
sunlight, direct exposure to salt air, failure to follow
instructions for measuring, installing or operating the product.
Slight warpage and variation in color and grain are normal and
not considered defects.
Any defect, malfunction or other failure of the
product to conform to this limited guarantee will be remedied by
Prestige Window Fashions solely in the manner provided in this
guarantee.
Note:
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the foregoing limitation
or exclusion regarding such damages may not apply to you. Also,
this Limited Guarantee gives specific legal rights, and you may
also have other rights which vary from state to state.
To obtain service under this warranty, you need to contact
us by phone at (888) 660-2546
or by fax at (877) 684-6188 for
replacement, repair or to request a return authorization.
We will arrange
shipment from your place to the manufacturer and then
the manufacturer will pay for shipping the product or
replacement back to you anywhere in the continental United
States. Special arrangements will have to be made for orders
outside the 48 continental states.