Prestige's Guarantee:
Once you are satisfied with your new window covering and the way it is
installed in your home, Prestige Window Fashions guarantees your order
will be free from defects due to faulty workmanship or materials for as
long as the original purchaser owns the product, provided that the
product was installed properly and in accordance with the installation
instructions. The warranty is extended to the original purchaser only, in
the original windows for which it was intended in residential properties
only.

Our Obligation To You:
For claims covered by the guarantee, Prestige Window Fashions will
replace or repair any product, with like or similar parts, found to be
defective as a result of faulty workmanship or materials, and excludes
shipping costs, trip charges and labor costs for measuring and
installation.

Guarantee Limits:
This guarantee does not apply to any Prestige Blinds or parts thereof
which fail due to accident, alterations, improper use, abuse, neglect,
normal wear, nor color fading due to sunlight, direct exposure to salt air,
failure to follow instructions for measuring, installing or operating the
product.
  • Note: Wood Blinds are a natural product. Slight warpage and
    variations in color, texture and grain are characteristic of real
    wood. These variations will be especially visible in blinds with light
    color stains. The variations are normal and natural and are
    considered acceptable quality.

Any defect, malfunction or other failure of the product to conform to this
limited guarantee will be remedied by Prestige Window Fashions solely
in the manner provided in this guarantee.

Note:
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the foregoing limitation or exclusion
regarding such damages may not apply to you. Also, this Limited
Guarantee gives specific legal rights, and you may also have other rights
which vary from state to state.

To obtain service under this warranty, you need to contact our customer
service by phone at (888) 660-2546 or by fax at (877) 684-6188 for
replacement, repair or to request a return authorization. We will arrange
shipment from your place to the manufacturer and then the
manufacturer
will pay for shipping the product or replacement back to
you anywhere in the continental United States. Special arrangements
will have to be made for orders outside the 48 continental states.