This web site takes every precaution to protect our user´s information. When users submit sensitive information via the web site, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. No sensitive information is ever transmitted in plain text.

While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ´surfing´.

Sales tax is only required in our resident state. Therefore, all orders made by customers residing in our state will be subject to sales tax. For questions regarding sales tax please contact us.

Shipping is Free for most orders. Some oversized, or very wide products will require additional shipping.

Ordering has never been easier. We use our own custom shopping cart system specially designed to make ordering custom window treatments as simple as possible.

To order select from the category/product links on both the left and right side of this page. Select the product your are interested in. Once you have made your selection you can then begin choosing the various options available for that product such as color, style, and height and width. After the final option is selected our system will generate a custom price quote.

We accept most major credit cards. We will also accept personal checks or money orders by mail. If you choose to pay by check your order will be held until funds clear the bank (2-10 working days).

We are sorry. At this time we do not ship internationally. We require a Shipping and Billing address in the United States.

Your credit card is not charged real-time on the Internet. All orders are processed at one time within 24 hours after they are received except on weekends. Your credit card will be charged before your order is filled. Once your card has been successfully billed and your order verified you will be contacted via email. Orders may NOT be cancelled once this takes place. If you wish to cancel an order you must do so within 24 hours.

You will receive your order in 7-14 business days or less in some situations. All orders take 24 hours to process. Since all our products are custom made to fit YOUR windows we require at least the minimum times listed below, to fill your order. Orders are then shipped via FedEx ground, which takes 2-7 business days depending upon your location.

See also: Estimated Production Times

Most shipments are sent via UPS or FedEx (but not overnight). If you must have your products by a certain date please request this at time of order and special arrangements can be made.

To track your order you can check the Order Status, or contact us to ask for a status or call our toll-free number at 1-888-660-2546.

Orders must be changed within 24 hours of ordering (prior to processing). If you realize that you forgot or miss measured a window and your order has not been processed you may contact us during normal business hours to make the necessary correction or call our toll-free number at 1-888-660-2546 for immediate assistance.

Orders must be cancelled within 24 hours of ordering (prior to processing). We cannot cancel an order after it has been processed. Please do not ask us to do so. It is not possible to cancel an order when materials have been allocated and cut for YOUR windows. Thank you for your understanding.

Please remember that our products are custom made to fit YOUR windows. It is impossible for us to re-sell a product that has been made to your measurements, color, and/or style. It is because of this that we do not accept returns.

If you receive a product that we miss measured or miss built this would covered by our guarantee and we will replace it Free of charge.

Once your order has been filled we cannot issue refunds, rebates, or discounts. Please remember that our products are custom made to fit YOUR windows. It is impossible for us to re-sell a product that has been made to your measurements, color, and/or style.

If you receive a product that we miss measured or miss built this would covered by our guarantee and we will replace it Free of charge.

Please remember that our products are custom made to fit YOUR windows. It is impossible for us to re-sell a product that has been made to your measurements, color, and/or style.

If you receive a product that we miss measured or miss built this would covered by our guarantee and we will replace it Free of charge.

You can find contact information here.

Our business hours are Monday through Friday 9:00 AM to 5:00 PM Eastern.